problems

Can I get a refund?

Claims go to support. Sellers are not paid until after the event.

Do not use Account to request a refund. Write to support with the order ID.

If the tickets are invalid or do not arrive in time, we refund the original payment method from the claims reserve.

Sellers are paid after the event, and a claim is taken out of that payout. The same tickets are not put back on sale.

Do not buy a second set until we have answered.

Not the answer?